Lost & Found Reminders + What To Do w/ Cal1 Cards

Hi all,

It appears many critical steps in our Lost and Found process are being missed. I am therefore asking that everyone watch the below video to review the procedures. Remember that careful adherence to these instructions will help to eliminate confusion when patrons come to us to claim their items!

Please watch the following brief video tutorial on L&F procedures:

https://drive.google.com/file/d/1hBNj6gzee3qqCml7UljTy8Y3D2j5I2bV/view?usp=sharing

• Workleaders: note that when an item is brought to Doe South, you are to update its location in the database and then relabel the item, either with a hanging tag or sticker. Do not leave the routing slip on the item-- these take up a lot of space and are more likely to fall off!

There has been a slight change to returning Cal1 IDs. When you receive a lost Cal1 ID card, please do the following:

1. Log the Cal1 ID in the L&F database.
2. Enter the Cal1 ID in the lost card custody log.
3. Have the Extra bring the Cal1 ID to 212 Sproul Hall (open M-F, 9:00 - 4:30). Do this as soon as possible. Be sure to update both the L&F database and the custody log when the card is being delivered.
1. If there is no Extra, you can ask me to do this!
2. If the card is returned after Sproul is closed, please log the card and place it in the key drawer. Write a note to the morning workleader to let them know to arrange for its delivery in the morning. Do not place Cal 1 cards in the L&F closet.

All other forms of ID (e.g. Driver's licenses, passports, debit/credit cards, medical insurance cards, etc.) should be entered normally into the Lost and Found database; but CAL ID cards should be routed as soon as possible to the office so the user may get it back if they go to sit for another photo.