The Student Tech Help Desk is located on Moffitt Floor 4 near the Service Desk.
The Student Tech Help Desk at Moffitt has grown increasingly popular. This year they have extended their hours to Mon-Fri 9am-8pm and Sat-Sun 11am-3pm -- adding the nights and weekends. They provide technical support and troubleshooting free of charge to Berkeley students and they connect students to technology resources across campus. They are a great service to refer students.
The project is a collaboration between the Library, ETS and SAIT. The goal of the technology help desk is to help students with their own devices such as laptops, phones, tablets, etc. The expected questions surround helping students set up AirBears2, download Cal provided software and handling viruses.
They created a great short video last year that gives you a sense of who they are and what they do. The Student Tech Help Desk is a result of a partnership between the Library and other campus units and is funded by the Student Technology Fund.
Hours are posted at: https://rescomp.berkeley.edu/units/moffitt/
Students can call or email for help when the desk isn't staffed (or any time):
The phone number for student tech help is 510-642-4357 (staffed Monday-Friday, 9am-6pm)
The email address for student tech help is helpdesk@rescomp.berkeley.edu
The Student Tech Help Desk at Moffitt has grown increasingly popular. This year they have extended their hours to Mon-Fri 9am-8pm and Sat-Sun 11am-3pm -- adding the nights and weekends. They provide technical support and troubleshooting free of charge to Berkeley students and they connect students to technology resources across campus. They are a great service to refer students.
The project is a collaboration between the Library, ETS and SAIT. The goal of the technology help desk is to help students with their own devices such as laptops, phones, tablets, etc. The expected questions surround helping students set up AirBears2, download Cal provided software and handling viruses.
They created a great short video last year that gives you a sense of who they are and what they do. The Student Tech Help Desk is a result of a partnership between the Library and other campus units and is funded by the Student Technology Fund.
Hours are posted at: https://rescomp.berkeley.edu/units/moffitt/
Students can call or email for help when the desk isn't staffed (or any time):
The phone number for student tech help is 510-642-4357 (staffed Monday-Friday, 9am-6pm)
The email address for student tech help is helpdesk@rescomp.berkeley.edu
Search: tech support, student computing helpdesk
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